Do Not Be Alarmed If They Say 'Flag' On The Tags. They Are The Same
To Return Items, Please Be Aware We Can Only Refund/ Exchange Items That Are Unworn With Tags Still Attached.
To Complete A Return, Log Into Your Badr Account, In "Your Account", Click On "My Order History" And Then Select The Order You Wish To Return Items From (Select The Order Reference Number) You Will Then Be Prompted To Select Which Items You Wish To Return And Complete The Form. Please Enter Your Name Into The Bag Upon Returning So We Are Able To Identify. Thanks.
The cut of point for next day delivery is 2pm. This means that for example: if you order after 2pm on Monday and select Next Day delivery your order will be delivered on Wednesday. This is because the courier we use collects between 2-4pm so we use this cut off point to give ourself time to process and package all orders received before this time.
Equally, if you order after 2pm on a Friday, your order will not be packaged until Monday and will be delivered the following Tuesday. The same applies to orders made on Saturday And Sunday as our working week is Monday-Friday.
Please contact us for our Payment & Security policy.